Transform the banking experience with personalization
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Transform the banking experience with personalization

Personalization is a cornerstone of creating a great customer experience. But personalization is not a magic bullet—it requires careful planning and execution to be effective.

This whitepaper explores the fundamentals of effective personalization and shares five principles to guide your personalization initiatives—whether you’re trying to solve a specific business challenge like improving your conversion rates, or you’re simply looking to improve your customer’s experience.

Financial Services Cloud for Retail Banking
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Financial Services Cloud for Retail Banking

Customers today expect seamless banking experiences delivered with speed, intelligence, and connectivity.

Download this datasheet to learn how Financial Services Cloud for Retail Banking can help you:

Source and prioritize referrals from across different lines of business, directly from customers, or from the customer’s circle of influence

Evolve without risk. Modernise with Hyper Converged IT for infrastructure scalability without compromise
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Evolve without risk. Modernise with Hyper Converged IT for infrastructure scalability without compromise

Modernize your infrastructure across compute, storage, and networking — with common management across all three.

Data Centre Infrastructure is on the cusp of change. In an era where speed and performance are critical, moving to a software-centric approach in every area of the data center is the only way to get ahead. This eBook is your first step into the future.

5 Ways RTOI Increases Data Center Value & Return
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5 Ways RTOI Increases Data Center Value & Return

It is impossible to efficiently manage and ensure return on data center investments without accurate and timely data.

Continuous, real-time asset tracking, management, and environmental monitoring must be integrated into your capacity planning to ensure protection of your investments and to drive bottom line return on every data center asset in your organization.

Choosing a Global Software Development Partner to Accelerate Your Digital Strategy
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Choosing a Global Software Development Partner to Accelerate Your Digital Strategy

Global delivery often refers to software development conducted by teams located in different parts of the world.

To be successful and outpace the competition, you need a software development (i.e., global delivery) partner that can support your digital transformation projects.

In this guide, we’ll discuss:

The components of an effective global delivery strategy for digital transformation
How to optimize software development with U.S.-based, offshore, and nearshore teams – in a way that best suits your projects
How to identify a truly digital global consultancy
Key questions to ask a potential partner and client references

Do You Have a Framework for Digital Success?
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Do You Have a Framework for Digital Success?

Free, perfect, and now. That is the definition of customer expectations in the Digital Age. Technologies to meet those expectations exist in abundance. But frankly, that’s part of the problem..

Organizations need new skills to effectively implement an expanding set of digital capabilities, such as artificial intelligence (AI), deep learning, the internet of things (IoT), and robotic process automation (RPA).

Enabling Complete Data Orchestration with Composable Infrastructure
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Enabling Complete Data Orchestration with Composable Infrastructure

Learn how composable infrastructure supports your traditional and emerging applications and enriches the modern data center infrastructure landscape!

Your data center is changing. But guess what? So is your business. These changes demand an IT function that can keep pace with the business but doesn’t delay or add complexity to the change.

The active knowledge base for professional customer service
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The active knowledge base for professional customer service

Your service team is the first and often only contact customers have with your company. That’s why quick answers and solutions that meet the customer’s needs are crucial for a positive impact on the service center’s KPIs.

 A killer knowledge base is the key to your customer support strategy and this is why use of smart knowledge management systems in service centers is increasingly becoming a critical factor for success.